Medicaid Basics Module (MBM)

We understand the value in having Medicaid credible staff, and now, the Medicaid Learning Center makes it so convenient for anyone to learn the basics of Medicaid. Our courseware is simple, straight-forward, and allows each learner to study at his own pace.

The MLC is comprised of offerings for both 60-day and one-year seats. The MLC eLearning experience results in MLC Certified Medicaid Professional I (MCMP-I) certification for the 25 course work hours. Listed here are the courses for the Medicaid Basics Module, notice each Virtual Classroom course (VC) provides between one and two hours of training.

Virtual Classroom courses (VCs):

MBM-101: Medicaid, The Early Years	This virtual classroom (VC) familiarizes learners with the history and original purpose of the Medicaid program in the United States from the Medicaid Entitlement Act of 1965 to the Three Legged stool that the Program has become.	Online Course	1.5 Hours
MBM-102: Rules, Regulations, and Laws	This VC explains the basics of the state and federal policy structure and mechanisms that regulate state Medicaid programs.	Online Course	2 Hours
MBM-103: Medicaid Funding Basics	This VC will answer the fundamental question: “How does the government pay for the Medicaid program?” The answer will briefly overview: a) how Medicaid dollars get turned into services via the “chain of claims” and b) greater details behind the flow of dollars between CMS and the states.	Online Course	1.5 Hours
MBM-104: The Language of Medicaid	This VC offers the learner the ability to begin the task of understanding the unique language of Medicaid, terms, definitions, acronyms, and the like.	Online Course	1 Hour
MBM-105: Acronyms and Other FYI	This VC provides an interactive opportunity to gain knowledge of commonly used acronyms.	Online Course	1.5 Hours
MBM-106: Terms to Know	The Terms to Know Virtual Classroom provides the learner with an interactive opportunity to begin the process of learning Medicaid related commonly used terms.	Online Course	1.5 Hours
MBM-120: People Groups	This VC provides an overview of the people groups served by the Medicaid program, it describes categorically needy and other special services provided to certain populations.	Online Course	1 Hour
MBM-121: Access to Assistance	While going through this VC, the learner familiarizes herself with barriers to access to assistance and learns how the Medicaid program aids in overcoming those barriers.	Online Course	1 Hour
MBM-122: Programs (Standard, Optional, and Waiver)	After completing this VC, the learner will better understand the Federally mandated standard Medicaid program, the optional services offered by some states, and how states offer specific services via waivers.	Online Course	1 Hour
MBM-130: The Not So Basic Organizational Chart	This VC explores the business models typically seen in state Medicaid agencies, and explores common structures seen in state government.	Online Course	1 Hour
MBM-131: Supporting Organizations and Sister Agencies	This VC familiarizes the learner with relationships between Medicaid agencies and other state sister agencies; and the typical interaction seen between agencies to best serve people groups in need.	Online Course	1 Hour
MBM-140: State Only vs. State/Vendor Models	This VC offers the learners a way to become familiar with the relationship in many states between the Medicaid agency and a Fiscal Agent, and provides information about how typically states are structured when they administer their own Medicaid program (without the assistance of the vendor community).	Online Course	1.5 Hours
MBM-141: Fee-For-Service (FFS) & Managed Care	This VC familiarizes learners with the differences between FFS and Managed Care environments including fee structures and services.	Online Course	1 hour
MBM-150: Medicaid Supporting Systems	Upon completion of this VC, the learner is familiar with the history of the MMIS, the typical components of the traditional MMIS; and has an understanding of the types of system supports offered for all aspects of a MITA aligned Medicaid Enterprise.	Online Course	1.5 Hours
MBM-151: The MMIS Re-Procurement Lifecycle	This VC explains the full life cycle of an MMIS Re-Procurement, offering insight into generally how a state chooses to leverage the assistance of the vendor community at different junctures, the typical timeline associated with a Re-Procurement, and how important to CMS it is to start with the end in mind, the end of the cycle as signaled by the process of CMS certification.	Online Course	1.5 Hours
MBM-160: Customer Service	The Customer Service Virtual Classroom familiarizes learners with the activities and attitudes necessary to meet a customer’s requirements, needs, and expectations. It includes topics such as Complaint Management, Staff Responsiveness, and Communication.	Online Course	1 Hour
MBM-161: Vendor Value Add	This VC offers insight into the different types of vendors, in the Medicaid community, available to states to support the Medicaid program. Vendors that offer services such as Enrollment Brokering, Prior Authorization, Claims services, System Development, Data Management, Third Party Recovery, Transportation Services, and Waste Control management.	Online Course	1.5 Hours
MLM-101: Introduction to MITA	This VC offers an overview of the MITA 2.0 initiative and framework.	Online Course	2 Hours

See our MITA-specific training on the MITA Training Page.